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Customer Satisfaction Survey (open)

Customer feedback for Red Innovation services
Question details
(Required)
Please tell your company name, contact person name and contact information for further feedback
(Required)
Do you think we reached the goals of the project as wished?
No, the project was a failure.
No, the project had major problems which could have been solved better.
Yes, the project was completed as expected.
Yes, the project surpassed our expectations.
(Required)
What do you think of our project communications?
This is a major issue. If there is no improvement we don't consider using your services anymore.
This is an issue. Your performance didn't satisfy us and caused headache for us.
Performance was good. We don't have major complaints.
Performance was excellent. You surpassed our expectations.
Comment - What were the major issues and how could we improve our communication?
(Required)
What do you think of our response times? Where emails answered quickly enough? Where issues resolved quickly enough?
This is a major issue. If there is no improvement we don't consider using your services anymore.
This is an issue. Your performance didn't satisfy us and caused headache for us.
Performance was good. We don't have major complaints.
Performance was excellent. You surpassed our expectations.
Comment - free form feedback
(Required)
How well did our technical skill meet your expectations
This is a major issue. If there is no improvement we don't consider using your services anymore.
This is an issue. Your performance didn't satisfy us and caused headache for us.
Performance was good. We don't have major complaints.
Performance was excellent. You surpassed our expectations.
Comment - free form feedback
(Required)
How well our pricing matched the quality of our service
We wouldn't buy the same service for the same price anymore
We would pay less for the service and we believe there exists more profitable offers
Your pricing was par with the service
Your pricing was very affordable for us
Comment - free form feedback
(Required)
What do you think of our quality of work as general? How could we improve our quality?
This is a major issue. If there is no improvement we don't consider using your services anymore.
This is an issue. Your performance didn't satisfy us and caused headache for us.
Performance was good. We don't have major complaints.
Performance was excellent. You surpassed our expectations.
Comment - How could we improve our quality?
(Required)
Would you recommend our service to your friends?
Yes
No
Comment - why
(Required)
Please tell us if you know how to improve this survey
How do you feel now after the project is completed?
:D
:)
:(
>:[
Feel free to write anything you wish here